Thoroughly
inspect the unit under sufficient light for any visible damages, dents
and cracks in the exterior surface. Inspect the top, bottom, front, back,
left side and right side. Also look for any loose/broken pieces inside
the box.
One of the possible damages is to the motor mount inside the grinder unit.
To check for motor mount damage, place the unit (without stainless steel
vessel and grinding stone assembly) on a stable surface and slowly rock
the unit back and forth. Observe for any motor movement (motor touching
the plastic shell). When the motor is firmly attached to the base and
there is no damage to the motor mount, the motor should not move and touch
the almond colored shell while rocking.
Secure the lock arm in its place. Connect the unit to a 110V outlet (do
not place the vessel and grinding stone assembly) and turn the switch
on. You should hear a smooth motor running sound (just a humming sound)
– no scratching sound. While the motor is running, slowly rock the
unit back and forth and observe for any unusual sound of motor touching
the exterior shell. There should be no change in the motor running sound.
Do not use the unit if there is unusual sound while running the unit.
Damage caused by using the unit with broken motor mount is not covered
by shipping company or by the manufacturer.
Any damage should be reported to the shipping carrier and Inno Concepts
within seven days from the delivery date. If not reported on time, shipping
carrier will not cover the shipping damage. Therefore the repair charges
have to be paid by the customer.
For details refer to our website: www.innoconcepts.com/inspection.htm
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